COVID-19 Vaccinations

CALL 1800 082 447

The Queensland Government is preparing to open our borders to fully vaccinated travellers from November 19 2021, so it is more important than ever to get vaccinated.

TAIHS offers free Pfizer vaccines to anyone over 12 years of age. Our clinics offer both bookings and walk in appointments - all that is required is your Medicare card details.

We are here to help. If you get in now, you can be fully vaccinated and feel safer with your family these holidays.

If you have any questions regarding the COVID-19 vaccine, get in touch with our health professionals today and speak to one of our doctors about your options.

Getting the jab helps your family, your community and your wellbeing.

 

Where can I get vaccinated?

Townsville

57-59 Gorden Street, Garbutt QLD 4814

Walk ins and appointments available

Monday – Friday 9am till 4pm

Call 4759 4000 or 1800 082 447 for more information or to make a booking

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Charters Towers

54-78 Dalrymple Road, Charters Towers, QLD 4820

Walk ins and appointments available

Monday, Wednesday, Thursday and Friday 9.30am to 2.00pm

Call 4787 7618 for more information or to make a booking

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Ingham

2-16 Mcilwraith St, Ingham QLD 4850

Appointments available Monday and Thursday

Call 4776 0268 for more information or to make a booking

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Ayr

115 Queen Street, Ayr 4807

Appointments available Monday to Friday from 8:30am

Call 4431 1444 for more information or to make a booking


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What to do if you are feeling unwell? 

13 HEALTH
13 HEALTH is a confidential phone service that provides health advice to Queenslanders. You can phone and talk to a registered nurse 24 hours a day, 7 days a week for the cost of a local call.

Ph: 13HEALTH (13 43 25 84)

Coronavirus Health Information Line
Call this line if you are seeking information on coronavirus (COVID-19). The line operates 24 hours a day, seven days a week.

Ph: 1800 020 080

Your mental health and wellbeing 

We understand that daunting times for many people in our community; and that's okay.

We've gathered some useful contacts below and urge anyone feeling left out or down to connect with the following services:

  • Lifeline 24 hour crisis line  - 13 11 14
  • Headspace Townsville - (07) 4799 1799
  • Kids helpline - 1800 55 180
  • Beyond Blue 24-hour line - 1300 22 4636

If you are in an emergency, or at immediate risk of harm to yourself or others, please contact emergency services on 000


Frequently asked questions

What is COVID-19 and what are the symptoms?

COVID-19 is a new, or novel, strain of virus in the coronavirus family that has not been previously identified. Coronaviruses are a large family of viruses that cause illness ranging from the common cold to more severe diseases such as Severe Acute Respiratory Syndrome (SARS) and Middle East Respiratory Syndrome (MERS).

COVID-19 was discovered in 2019 when a higher than normal number of people in Wuhan, China, started to get pneumonia after having an illness similar to the flu. When doctors tested them, they found these people had a type of coronavirus they hadn’t seen before.

There were already lots of types of coronavirus in the world, but this one was new. COVID-19 is a respiratory illness, which means it affects the parts of your body you use to breathe: your nose, throat and lungs. If you’re sick with COVID-19, your symptoms might include: fever, a cough, sore throat, fatigue or shortness of breath.

How does COVID-19 spread and how can I catch it?

COVID-19 spreads between people, usually when a sick person coughs or sneezes.

These droplets can enter your body through the mucous membranes (wet parts) of your face – your eyes, nose and mouth – which provide a direct pathway to your throat and lungs. The good news is that it can’t get in through other parts of your body like your skin or your hair, but you might be surprised just how easily it can get to the mucous membranes of your face.

First of all, the droplets from someone’s cough or sneeze might fall directly into your eyes, nose or mouth if you’re close enough to the infected person, letting the virus enter your system straight away. Or, the droplets might fall onto a surface where you then put your hands.

If you don’t wash your hands, you could move the virus into your eyes, nose or mouth and become infected. The infected person might also get the droplets on their hands if they cough or sneeze into them, and then place them on a surface, where you pick them up. Direct membrane-to-membrane contact can also spread the virus. This could happen by kissing. The virus can also be spread by sharing items that go in your mouth, eyes or nose, like cutlery, cups, straws, water bottles or cosmetics.

Can COVID-19 spread through the air?

So far, studies show that people are mainly catching COVID-19 through these droplets, rather than the virus hanging out in the air. This is good news, because it means if an infected person is in a room, breathes for a while, then leaves the room, the virus isn’t lurking in the air waiting for the next person to come in. If with further study we find out this information has changed, we’ll let you know.

Will there be changes to appointments?

To keep our staff and patients safe, you may only bring one support person to outpatient appointments across all Townsville Aboriginal and Islander Health facilities from 26 March 2020. Please speak to our staff if you have questions.

If you are unwell and have an appointment scheduled, please contact reception and we will contact you within 14 days to discuss rescheduling your appointment.

If you have a scheduled appointment, and you have not heard directly from the Townsville Aboriginal and Islander Health Service (TAIHS), you should still attend as normal.

Please note:

  • If we must reschedule your appointment you will not lose your place.
  • All urgent appointments will proceed, either face-to-face or virtually.
  • If your condition worsens during this period, seek advice from your GP.

Drive through assessment clinics

A drive-through COVID-19 community assessment clinic was opened in the eastern carpark of the 1300 Smiles Stadium in Kirwan to allow easier access and throughput for our community.

The clinic will operate from 8.30am until 6pm, seven days a week.

Who do I contact if I have questions?

If you have any questions or concerns regarding Coronairus (COVID-19) it is best to contact: 

13 HEALTH
13 HEALTH is a confidential phone service that provides health advice to Queenslanders. You can phone and talk to a registered nurse 24 hours a day, 7 days a week for the cost of a local call.

Ph: 13HEALTH (13 43 25 84)

Coronavirus Health Information Line
Call this line if you are seeking information on coronavirus (COVID-19). The line operates 24 hours a day, seven days a week.

Ph: 1800 020 080


Video links

Take a moment to check out these deadly videos, that will give you more information about COVID-19.


Quick links

Here are some quick links to key government agencies and support services, that can provide the latest information about COVID-19.

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