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Our Strategic Direction

TAIHS Strategic Plan 2022-2025

Strategic Plan 2022-2025

This Strategic Plan 2022-2025 reflects our vision for improving the health and wellbeing of Aboriginal and Torres Strait Islander people in Townsville and the surrounding region.

We would first like to acknowledge the efforts of the staffing team for their commitment to ensuring the continued provision of high quality and culturally appropriate primary health care, community and family support services to our community.

Our task now is to build on the strengths of what we have achieved to date, expand the range and location of services we are providing, and to continue to empower our people to take control of their own health and wellbeing.

This Strategic Plan sets out the Vision, Mission, Values, Approach and Strategies that will guide the operational priorities of all TAIHS staff who are working to improve the health and wellbeing of Aboriginal and Torres Strait Islander people in our region. In partnership with government and non-government agencies and importantly with our community, we will work collaboratively to address health needs, build resilience, and achieve our vision.

As an Aboriginal and Islander Community Controlled Health Organisation we are committed to providing culturally appropriate health care that encompasses physical, social, emotional, cultural, spiritual and economic wellbeing.

Our key strategic priority over the next five years is to expand and improve our model for delivering holistic primary health care and community services along a continuum from prevention and early intervention, through to management of chronic disease, and ensuring we are supporting our most vulnerable clients with their complex care needs.

Strategic Pillars

Strategic Pillar 1 - Access & Capability

Improving access to high-quality, inclusive health and human services that are culturally safe and responsive.

Strategic Pillar 2 - Innovation & Transformation

Translating knowledge into action by championing creative approaches to planning, designing, and delivering health and human services.

Strategic Pillar 3 - Culture & Community

Reflecting Aboriginal and Torres Strait Islander peoples’ cultural values throughout the organisation’s policies, practices and relationships.

Strategic Pillar 4 - People

Strengthening and empowering our capability, practices, and every community member to engage in culturally responsive ways.

Strategic Pillar 5 - Sustainability & Governance

Strengthening and enhancing our foundation for long success, stewardship and influence.