TAIHS Youth Support Services

TYSS provides general youth support services including the provision of information, referral, advice, assessment and case management

TYSS covers all communities located within the Townsville Region

TYSS supports young people who are aged 12-21 years old (and younger siblings 8 years and over) that are experiencing any of the below:

  • Homeless or at risk of homelessness
  • Wanting help for drugs, alcohol or other substances (eg. sniffing)
  • Having problems with family at home
  • Not in school, training or employment
  • Harming themselves

TYSS staff can support by assisting young people to achieve their goals, connect with family and community and also encourage them to make healthy lifestyle choices. Our staff can also assist by engaging in education and or training programs and possibly assist with employment pathway options. One-on-one support is provided, with 24/7 on call support to give advocacy for each young person, with further assistance of information and advice and transport to and from appointments.

Referrals are accepted from the young person themselves, schools, NGOs, police and family members. 

For assistance with the referral process please email staff directly on the email below 

The program is funded by the Queensland Government Department of Child Safety, Youth and Women.

Open Hours: Monday – Friday 8:00am - 5:00pm

Address: 10-16 Peel Street, Garbutt 4814 (access via Lonerganne Street)

For all enquiries please call: 07 4759 4028

Email : TYSSinfo@taihs.net.au.


TYSS Referral Form

Referrer Details

Date of Referral
Referring Agency
Referrer Name
Email
Phone

Young Person Details

Name
Gender
DOB
Primary Address
Lives With
Phone
Cultural Background
Is English the primary language spoken by the young person? *
Yes
No
Does the young person speak any other language? *
Yes
No
If Yes, please specify
Mental Health issues? *
Yes
No
Details
Disability? *
Yes
No
Details

Statutory

Are you involved with Child Safety? *
Yes
No
If YES, specify office
CSO Name
Phone
Are you involved with Youth Justice? *
Yes
No
If YES, specify officer
Do you have any conditions?

Primary Carer Details

Name
Address
Relationship
Phone

Other Family Member Details

Name
Relationship with Young Person
Date of Birth
Gender
Name
Relationship with Young Person
Date of Birth
Gender
Name
Relationship with Young Person
Date of Birth
Gender
Name
Relationship with Young Person
Date of Birth
Gender
Name
Relationship with Young Person
Date of Birth
Gender
Name
Relationship with Young Person
Date of Birth
Gender
Name
Relationship with Young Person
Date of Birth
Gender

Does the Young Person ever stay elsewhere

Resident's Name
Address
Relationship with Young Person
Phone
Resident's Name
Address
Relationship with Young Person
Phone

Presenting Issues

Issues
Drugs / Other Substances / Alcohol
Criminal Behaviour
Absconding from Care / Home / School
Violence / Anger Management
Housing
Conflict between Family Member
Grief and Loss
Physical Abuse
Sexual Abuse
Family Violence
Emotional Abuse
Disengaged from School
Disability
Other

Reason for Referral

Current Young Person's needs
Background information of Young Person / Family
Has the young person given consent for this referral to be sent? *
Yes
No
Has the guardian given consent for this referral to be sent? *
Yes
No

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