Practice Lead
Fulltime|Townsville|Closes 5pm, 3rd May 2024
About Us
This is a dynamic and rewarding role, as TAIHS is a unique organisation, providing a varied range of services across multiple facets of our community.
TAIHS was established in 1974. At that time, it was the fourth Aboriginal community-controlled health service (ACCHS) established in Australia. TAIHS provides comprehensive primary health services and a range of community services. TAIHS seeks to improve health and social outcomes for the community through strategic partnerships advocacy for needs, promotion of awareness and education in improved health and social practices, the promotion of knowledge and understanding of underlying issues to address the unique patient and client needs and the development of evidence-based practices.
We “strive to provide a truly comprehensive model of care that responds to the physical, social, emotional, cultural and spiritual needs of our people”.
The Position
The position of the Practice Lead is to provide mentoring and supervision support to the Placement Support Officers (PSO) whilst exercising a high level of integrity, accountability and professionalism. At the direction of the Program Manager, the Practice Lead assists in maintaining the overall efficiency and effectiveness of program delivery to clients and contributes to building a strong workforce by providing mentorship and leadership to the workers through practice supervision, case management and reviewing of case notes.
Working under limited supervision, the Practice Lead provides sound judgement in relation to complex cases and demonstrates initiative where procedures are not clearly defined. Whilst the position involves contributing to the operational objectives and provision of practical support to clients, the Practice Lead will be required to manage continuous improvements through encouraging innovation and best practice in accordance with the values of TAIHS and Code of Conduct. This position will also be responsible for ensuring all PSO’s respond to the physical, social, emotional, cultural and spiritual needs of clients with a view to meeting and/or exceeding those individual needs.
This position is responsible for monitoring and management of quality foster care and kinship placements and the provision of services that support foster and kinship careers in line with the service model, service agreement, Human Service Quality Standards, Child Safe Organisation Standards, Child Protection Act, in particular the Standards of Care (CP Act 1999).
To be suitable for this position, your qualifications, experience & licenses for the role will consist of
- Tertiary Qualification in the relevant field of social work, psychology, education, allied health, or social sciences OR an appropriate certificate relevant to the work required to be performed; eg Diploma Level supported by extensive work experience
- Significant knowledge and understanding of the issues impacting on Aboriginal and Torres Strait Islander families and individuals in contemporary society
- Previous experience in a relevant industry, service or an equivalent level of expertise required to support effective program outcomes
- Previous experience in supervising and supporting a team via supervision and mentoring
- Ability to work autonomously and display initiative, self-motivation, time management and solution focused skills.
- Demonstrated ability to research and analyse complex material, summarise key issues and compile recommendations
- Knowledge of, or the ability to acquire knowledge of the Department of Child Safety, Youth Justice and Multicultural Affairs statutory processes and Out-of-Home Care Framework.
- Demonstrated ability to participate effectively as a member of a multi-disciplinary team within a compliant environment
- Knowledge of, or the ability to acquire knowledge of the relevant Government statutes governing statutory child protection work (eg Child Protection Act 1999) and the ability to keep current of the legislative, practice and procedural changes within this system
- Demonstrated ability to provide information and advice from a child’s family and community regarding protective and cultural matters that is culturally sound, accountable and accepted, including the ability to participate in statutory decision making that impacts significantly on Aboriginal and Torres Strait Islander children and their families
- Demonstrable highly developed communication skills with the ability to liaise, consult, problem solving to negotiate positive outcomes in collaboration with clients, internal and external stakeholders in crisis situations.
- Please click here to view the current Position Description
- You must submit the below documentation;
- CV/Resume
- One page cover letter detailing how you will achieve success in the position
For enquiries please email: hr@taihs.net.au
Proof of qualifications and current registration (as appropriate) are to be provided prior to commencement of employment.
ABORIGINAL & TORRES STRAIT ISLANDER APPLICANTS ARE STRONGLY ENCOURAGED TO APPLY
The position involves working with a multicultural organisation where the majority of employees, clients and stakeholders identify as Aboriginal or Torres Strait Islander. Candidates must be able to demonstrate an understanding of the issues affecting Aboriginal and Torres Strait Islander people and their ability to communicate sensitively and effectively with Aboriginal and Torres Strait Islander people.