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Clinical Quality, Risk and Compliance Lead – Primary Care

Clinical Quality, Risk and Compliance Lead – Primary Care

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Full Time|Townsville |Closes Ongoing

About us

TAIHS seeks to improve health and social outcomes for the community through; strategic partnerships, advocacy for needs, promotion of awareness and education in improved health and social practices, promotion of knowledge and understanding of underlying issues and unique needs and development of the evidence base.

“TAIHS strives to provide a truly comprehensive model of care that responds to the physical, social, emotional, cultural and spiritual needs of our people”.

About the position

The Clinical Quality, Risk and Compliance Lead twill lead the Primary Care of continuous quality improvement systems and processes to ensure that safe and quality health services are provided.

The position assists Executive Management with accreditation under the relevant health service accreditation standards and promotes compliance with jurisdictional clinical-related polices and procedures. 

The position also coordinates the development and regular review of policy and procedures and evaluates practice by coordinating the audit and review process and introducing improvements to service delivery founded on best practice.  The position is also responsible for providing guidance and clinical advice to the Indigenous Health Workers and Nursing staff employed at TAIHS.  This includes co-0rdinationg professional development, monitoring clinical practice, monitoring NKPIS across the clinics, in consultation with the clinical governance team and the Executive Manager Primary Care.     

Duties include:

  • Provide clinical, quality management and continuous improvement advice within Primary Care
  • Support Primary Care Facilities/Services with accreditation visits as required
  • Monitor completion of Facility/Service audits as per audit schedule, quality indicators across regional facilities or services
  • Investigate critical incidents and report outcomes to the Executive Manager Primary Care 
  • Collaborate with the Quality Team & Training and Development Lead in the sourcing, development and implementation of Facility/Service specific education and training plans
  • Provide staff clinical supervision/coaching, as directed by the Executive Manager, to ensure work is performed competently, within a legislative and ethical framework and supports the rights and interests of consumers
  • Provide support and expertise to leadership and multidisciplinary staff in delivering care, including the promotion of best practice principles in quality improvement, risk management and clinical audit

To be suitable for this position, your qualifications, experience & licenses for the role will consist of:

  • Current registration with the Australian Health Practitioners Regulation Agency (AHPRA) as a Registered Nurse
  • Post graduate qualifications in health management, clinical practice, quality improvement or risk management (desired)
  • Demonstrated experience in leading continuous quality improvement and/or healthcare accreditation
  • A sound understanding of RACGP and ISO certifications
  • Extensive experience in primary health care, outreach or other relevant health care settings
  • Demonstrated experience in leadership and collaboration
  • Well-developed oral and written communication skills
  • Current C Class Drivers Licence (Qld) 
  • COVID-19 Vaccination: It is a condition of employment for this position to be, and remain, vaccinated against COVID-19 Application Instructions
  • Please click here to view the Position Description 

  • You must submit the below documentation;
    • CV/Resume
    • Cover letter no more than 1 page detailing how you will be successful in the position 
    • Proof of qualifications and current registration (as appropriate) will be required prior to commencement of employment

Phone:  (07) 4431 1445


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