The TAIHS Youth Support Services provide general youth support services including the provision of information, referral, advice, assessment and case management.


TAIHS Youth Support Service (TYSS) covers all communities located within the Townsville Region.


TAIHS supports young people who are aged 12-18 years old and are experiencing any of the below:

  • Homeless or at risk of homelessness
  • Wanting help for drugs, alcohol or other substances (eg. sniffing)
  • Having problems with family at home
  • Not in school, training or employment
  • Harming themselves

 Support given by:

Assisting – young people to achieve their goals.
Connecting – young people with family and community supports.
Engaging - young people in education, training, programs, with family and in employment.
Promoting – healthy lifestyles and assist young people to live, safe, stable lives.

 One-on-one support is provided, with 24/7 on call support to give advocacy for each young person, with further assistance of information and advice and transport to and from appointments.



Referrals are accepted from the young person themselves, schools, NGOs, police and family members. 

For assistance with the referral process or to request a referral form please click here to email direct,


Funding Body:

The program is funded by the Queensland Department of Communities, Child Safety and Disability Services

Opening Times Monday - Friday 8.00am-5.00pm (Youth Diversionary Centre support is provided to young people outside of these hours)
The service operates 50 weeks of the year and is generally closed on weekends and public holidays.   

Phone: 4759 4028

Address:  10-16 Peel Street, Garbutt, Qld 4814 (access via Lonergaine St. Garbutt)