Opening Times and Details

Office Hours:  8.30am – 5pm

After Hours Service for Client Rest and Recovery available 5pm – 8.30am the following day, Monday - Sunday


Contact Details

Office Address: 12 Turnbull Street, Garbutt

Phone  47 294 800

On-call/After hours number: 0488 536 558


Catchment Area

TATSICHS Youth Support Service (TYSS) covers the Townsville area.  A limited number of services are provided on Palm Island.



Youth Support Service (TYSS) provides a Place of Safety and support programs for young people (12-17 yrs) who are misusing volatile and other substances, and who are at therefore at risk of substance abuse. The main source of referrals is Queensland Police.

Services include:

  • Individual Support - personal, emotional, cultural, social, educational, recreational
  • Holistic Health Support and Referral including drug and alcohol awareness, stolen generation and cultural counseling
  • Outreach/Diversionary Activities variety of activities offered on a weekly scheduled basis
  • Transport and Supervision for young people to access activities in the community Educational/Motivational Programs - VSM & other substances awareness for youth and adults, ‘Stand Up' , Yarning Circles (a verbal learning circle designed to assist people in sharing their voice and experiences)
  • Rest and Recovery - 72 hour placement for young people ‘under the influence' where personal safety, hygiene and nutrition are addressed and health assessments and referrals are made
  • Resources/Information - providing resources and information around youth substance misuse



The program is staffed by a Program Manager, Case Workers and Youth Workers


Funding Body

Youth Support Service (TYSS) program is funded by the Queensland Department of Communities, Child Safety and Disability Services