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FEEDBACK, SUGGESTIONS AND COMPLAINTS
We welcome your feedback about how we can improve the health service. Feedback can be provided either in writing or verbally to any staff member with whom you feel comfortable to do so. TAIHS has a policy and procedure for handling complaints, please feel welcome to request a copy if you wish. If you have a complaint about the services, you receive, please feel free to discuss any issues with your doctor or ask to speak with one of the TAIHS Management team. All complaints are dealt with promptly; acknowledgement of your complaint will be within three working days. If you are dissatisfied with the way your complaint is managed, you can call the Office of the Health Ombudsman133646 (Free call) for professional advice and assistance.
SUGGESTION BOX: There is a suggestion box in the reception area, please provide your suggestions in writing or just tell the receptionist how we can serve the community better.
Feedback Form
Consumer Community Survey - 2023
If you are a consumer of TAIHS we would like to hear from you
Please scan the QR Code to participate in this survey or click the link below
Thank you
Non-Consumer Community Survey - 2023
If you are a consumer of TAIHS we would like to hear from you
Please scan the QR Code to participate in this survey or click the link below
Thank you